Guest reviews for Dikker & Thijs Fenice Hotel
| Total: 8.6 | Service / staff: | 8.9 | Comfort: | 8.4 |
| Location: | 9.1 | Value for money: | 8.0 | |
| Hygiene: | 8.6 |
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Friends | Riverton, United States of America | 05-11-2013
Total: 10 Service / staff: 10 Comfort: 10 
Location: 10 Value for money: 10 Hygiene: 10
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Couples | Walnut Creek California, United States of America | 05-04-2013
Total: 9.2 Service / staff: 10 Comfort: 8 
Location: 10 Value for money: 9 Hygiene: 9
Location, location, location! Could walk to so many things--15 minutes to the museums -25 to Ann Frank house -5 minute walk from the red airport bus to hotel. Also staff was efficient and quick to respond to our request for a new room, since the AC was not working in our original room. And really, you just can't find fault with a hotel that looks out over a lovely canal.
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Couples | Rosignano Solvay, Italy | 05-02-2013
Total: 7.2 Service / staff: 8 Comfort: 6 Location: 8 Value for money: 6 Hygiene: 8
Very good geagraphic location and hygenic conditions. 
Room is too little as per internartional four stars hotel.
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Senior citizens | Isle of Arran, United Kingdom | 05-01-2013
Total: 7.4 Service / staff: 6 Comfort: 8 
Location: 9 Value for money: 5 Hygiene: 9
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Couples | EDINBURGH, United Kingdom | 21-04-2013
Total: 6.8 Service / staff: 7 Comfort: 6 Location: 8 Value for money: 7 Hygiene: 6
Location, staff, spacious room. Breakfast value.
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Friends | WAPPINGERS FALLS, United States of America | 17-04-2013
Total: 8 Service / staff: 8 Comfort: 8 Location: 8 Value for money: 6 Hygiene: 10
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Friends | Tranby, Norway | 04-11-2013
Total: 7.8 Service / staff: 8 Comfort: 8 Location: 8 Value for money: 7 Hygiene: 8
Schoon, ruime kamers, vriendelijk personeel, centraal. Lawaai buiten 's nachts, maar dat is te verwachten bij een hotel in het centrum van de stad.
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Couples | Meerseldreef, Belgium | 04-02-2013
Total: 7.6 Service / staff: 7 Comfort: 7 Location: 8 Value for money: 8 Hygiene: 8
Locatie is top. Parkeren probleem maar DE oplossing is Arena transferium en daarna met openbaar vervoer.
Mooie Jugendstil sfeer
Leuke restaurantkelder,
prima hap voor redeijke prijs
ontbijt oke maar geen 14,50 € waard
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Couples | Rosenheim, Germany | 30-03-2013
Total: 9.2 Service / staff: 10 Comfort: 8 Location: 10 Value for money: 10 Hygiene: 8
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Couples | Smyrna, United States of America | 29-03-2013
Total: 7.8 Service / staff: 9 Comfort: 7 Location: 9 Value for money: 5 Hygiene: 9
Friendly staff, great location, very clean. We prefer a king sized bed and there was very little water pressure in the shower.
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Families | Ponte vedra beach, United States of America | 23-03-2013
Total: 9.6 Service / staff: 10 Comfort: 10 
Location: 10 Value for money: 8 Hygiene: 10
Staff very friendly and helpful, great restaurant, right in the middle of everything. Clean as a pin. Only downside was we were on the 3rd floor and there were steep steps - not a problem for us, but older couples might not be able to navigate them.
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Senior citizens | Rheden, Netherlands | 21-03-2013
Total: 8 Service / staff: 8 Comfort: 8 Location: 9 Value for money: 8 Hygiene: 7
Plek, prijs. Garage prgracht zeer moeilijk te bereiken en duur.
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Solo travellers | Newcastle west, Ireland | 20-03-2013
Total: 7.6 Service / staff: 8 Comfort: 8 
Location: 8 Value for money: 6 Hygiene: 8
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Couples | Reduzum, Netherlands | 14-03-2013
Total: 8 Service / staff: 9 Comfort: 8 Location: 9 Value for money: 7 Hygiene: 7
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Senior citizens | Bergschenhoek, Netherlands | 03-10-2013
Total: 7.8 Service / staff: 8 Comfort: 8 Location: 8 Value for money: 8 Hygiene: 7
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Couples | Farnham, United Kingdom | 03-01-2013
Total: 9.6 Service / staff: 10 Comfort: 10 Location: 9 Value for money: 9 Hygiene: 10
The hotel is in an excellent location with regards to getting about the city, as it has a tram stop right outside - the tram noise was not a problem. The room that we had was enormous, a corner room with windows on two sides which made it very light and airy even though the weather was dull. It was also kept immaculately clean.The staff were always very cheerful and helpful. Plenty of eateries nearby. Being near the Leidseplein we found that there were still revellers passing outside, noisily, until after 5.00am at the weekend, but other rooms further from this street may not be similarly affected. Breakfast not great for the price, but there is a lovely bakery opposite with delicious croissants, rolls etc which you can buy to eat at the table in your room.
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Friends | ATHENS, Greece | 27-02-2013
Total: 8 Service / staff: 8 Comfort: 8 Location: 9 Value for money: 7 Hygiene: 8
Location
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Couples | Velserbroek, Netherlands | 16-02-2013
Total: 8.8 Service / staff: 9 Comfort: 9 Location: 9 Value for money: 8 Hygiene: 9
Locatie, locatie, locatie. Mooie mix van historie (pand, ornamenten, kamer meubilair en foto's) en het heden (bar, lounge, faciliteiten). Service en vriendelijkheid personeel. Voor het eerst na ruim 10 jaar (kinderen, kinderen, kinderen) samen een trip langs memory lane. We gaan sparen om nog eens terug te komen. Het piepen van de trams en uitzicht op de Prinsengracht. Het was geweldig, dank voor de gastvrijheid! De monsieur bij het ontbijt was niet echt zijn (vermoedelijk) vrolijke zelf.
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Solo travellers | Frederiksberg C, Denmark | 15-02-2013
Total: 9.4 Service / staff: 9 Comfort: 9 Location: 10 Value for money: 9 Hygiene: 10
Beautiful hotel in a perfect location, friendly staff and big comfortable rooms. Would definitely stay there again.
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Families | Tuddern, Germany | 02-02-2013
Total: 9.2 Service / staff: 10 Comfort: 9 Location: 9 Value for money: 9 Hygiene: 9
Staff, location and quiet were all great! Can\'t think of any.
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Families | Steenwijk, Netherlands | 26-01-2013
Total: 9.6 Service / staff: 10 Comfort: 10 Location: 9 Value for money: 10 Hygiene: 9
Vriendelijk en behulpzaam personeel, kosteloze upgrade naar penthouse en geweldige locatie. Gezoem bij het bed van ?? (verwarming, aggregaat)
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Couples | Buren, Netherlands | 17-01-2013
Total: 8.6 Service / staff: 9 Comfort: 8 Location: 9 Value for money: 8 Hygiene: 9
Vriendelijke ontvangst bij receptie en ontbijt. Te kleine tv op de kamer.
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Families | Enschede, Netherlands | 01-02-2013
Total: 10 Service / staff: 10 Comfort: 10 Location: 10 Value for money: 10 Hygiene: 10
Online geboekt en kwamen vroeg aan - alles perfect geregeld. Konden meteen naar de kamer. Had extra bed aangevraagd voor mijn zoontje - en het was er ook. Mooie kamer, alles net zorg en toewijding verzorgd. Well done!! Kamer was erg warm s\'nachts. Maar had blijkbaar de radiator bij het raam niet gezien.
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Couples | Hilversum, Netherlands | 24-12-2012
Total: 7.8 Service / staff: 9 Comfort: 7 Location: 9 Value for money: 8 Hygiene: 6
Ruime kamer met fraai uitzicht en behulpzame receptioniste Tegenvallend, erg pover ontbijt:
- uitgedroogd roerei
- geen enkel eco-product (yoghurt e.d.)
- vleeswaren en twee soorten plakjes kaas in een gammele plastic bak
- geen fruitsalade oid (wel appels)
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Couples | Paris, France | 23-12-2012
Total: 7.2 Service / staff: 7 Comfort: 7 Location: 9 Value for money: 6 Hygiene: 7
La localisation
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Couples | KAPELLEN, Belgium | 23-12-2012
Total: 8 Service / staff: 8 Comfort: 7 Location: 9 Value for money: 8 Hygiene: 8
Ligging. Restaurant was gesloten.
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Solo travellers | London, United Kingdom | 18-12-2012
Total: 8 Service / staff: 8 Comfort: 8 Location: 8 Value for money: 8 Hygiene: 8
Clean, friendly, well-located. Well priced. I will be back. No
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Couples | Hanwell, United Kingdom | 14-12-2012
Total: 6.8 Service / staff: 8 Comfort: 6 Location: 8 Value for money: 6 Hygiene: 6
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Couples | Zürich, Switzerland | 12-09-2012
Total: 8.8 Service / staff: 9 Comfort: 8 Location: 10 Value for money: 9 Hygiene: 8
Le charme, la très grande chambre magnifique : la 404, la parfaite localisation
Le restaurant est superbe et très bon L\'hôtel mériterait d\'être rénové tout en gardant son charme suranné !
La pièce \"réception\" est très laide et manque de chaleur . En voyant la réception, nous avons failli annuler notre réservation.
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Couples | Goudswaard, Netherlands | 12-04-2012
Total: 9.2 Service / staff: 9 Comfort: 9 Location: 10 Value for money: 9 Hygiene: 9
Vriendelijkheid in de Amsterdamse binnenstad, we komen hier elk jaar Lichte rioolwalm in de badkamer
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Couples | Wijer, Belgium | 12-02-2012
Total: 10 Service / staff: 10 Comfort: 10 Location: 10 Value for money: 10 Hygiene: 10
Ligging, heerlijke kamer& badkamer + lekker ontbijt
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Couples | Fort Collins, United States of America | 30-11-2012
Total: 8.4 Service / staff: 10 Comfort: 9 Location: 8 Value for money: 8 Hygiene: 7
Staff very helpful and friendly. Good location. Clean and spacious room. Free wifi. Good breakfast for fair price. Noisy radiators. Mattress seemed old but was still comfortable. Trolley noise. Smelly drain in floor of bathroom.
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Solo travellers | Trento, Italy | 26-11-2012
Total: 8 Service / staff: 10 Comfort: 7 Location: 8 Value for money: 7 Hygiene: 8
Good location and nice staff. Noisy room, which was fine for me, but if I were with my family, it would have been a problem.
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Families | Warwick, United Kingdom | 25-11-2012
Total: 8.2 Service / staff: 8 Comfort: 8 Location: 9 Value for money: 7 Hygiene: 9
Location and quality of the rooms Price of breakfast. If it was 8 - 10 euros I may have had breakfast at the hotel.
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Couples | Blaker, Norway | 22-11-2012
Total: 9 Service / staff: 8 Comfort: 10 Location: 9 Value for money: 9 Hygiene: 9
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Solo travellers | Kauniainen, Finland | 15-11-2012
Total: 9.2 Service / staff: 9 Comfort: 9 Location: 10 Value for money: 9 Hygiene: 9
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Friends | Saint-Petersburg, Russia | 11-05-2012
Total: 8.6 Service / staff: 9 Comfort: 9 Location: 9 Value for money: 7 Hygiene: 9
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Senior citizens | Midland Ontario, Canada | 30-10-2012
Total: 7 Service / staff: 7 Comfort: 7 Location: 8 Value for money: 6 Hygiene: 7
Good location
Pleasant staff
Good food in nice restaurant facility
Small room
No place to put toiletries etc. in bathroom
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Solo travellers | Leamington, Canada | 29-10-2012
Total: 7.8 Service / staff: 10 Comfort: 5 Location: 10 Value for money: 7 Hygiene: 7
Location is great. Your internet is working very bad.
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Couples | Warsaw, Poland | 24-10-2012
Total: 9.6 Service / staff: 9 Comfort: 9 Location: 10 Value for money: 10 Hygiene: 10
Excellent location and value for money.
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Senior citizens | Newton Abbot, United Kingdom | 24-10-2012
Total: 8 Service / staff: 9 Comfort: 8 Location: 8 Value for money: 7 Hygiene: 8
The hotel is in a very convenient position
I would recommend staying here.
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Couples | Bekkjarvik, Norway | 18-10-2012
Total: 6 Service / staff: 6 Comfort: 5 Location: 7 Value for money: 5 Hygiene: 7
Very nice and big rooms and good location. Very bad beds.
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Families | Porto alegre, Brazil | 10-09-2012
Total: 9.8 Service / staff: 10 Comfort: 10 Location: 10 Value for money: 9 Hygiene: 10
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Families | Porto alegre, Brazil | 10-09-2012
Total: 9.8 Service / staff: 10 Comfort: 10 Location: 10 Value for money: 9 Hygiene: 10
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Couples | Aarhus N, Denmark | 10-05-2012
Total: 8.6 Service / staff: 10 Comfort: 9 Location: 9 Value for money: 6 Hygiene: 9
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Couples | Paseo Plaza Building, United States of America | 10-04-2012
Total: 10 Service / staff: 10 Comfort: 10 Location: 10 Value for money: 10 Hygiene: 10
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Families | Ahrensburg, Germany | 30-09-2012
Total: 9.2 Service / staff: 9 Comfort: 10 Location: 10 Value for money: 9 Hygiene: 8
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Friends | Wassenaar, Netherlands | 29-09-2012
Total: 9 Service / staff: 7 Comfort: 10 Location: 10 Value for money: 8 Hygiene: 10
The location is excellent for exploring the city. The hotel interior is very nice: our twin room with balcony was very comfortable and a perfect size for a weekend stay. Although we didn't need it, it was good to see an airconditioning unit in the room. Due to the availability and choice of cafes etc. close by, we ended up not eating in the hotel at all, so, cannot comment on the cuisine. It was good to have a coffee/tea tray in the room. Had there been a more varied choice of breakfast options available (incl. price), or basic breakfast provided in the room we probably would have made use of them. The only small thing to report here was that our bathroom door didn't close but we never got round to reporting it to reception - we just used magazines wedged in the door!
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Couples | Toronto, Canada | 26-09-2012
Total: 8.2 Service / staff: 9 Comfort: 9 Location: 10 Value for money: 5 Hygiene: 8
Location- great room with view of canals A bit noisy on the street outside
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Couples | Moscow, Russia | 25-09-2012
Total: 7.8 Service / staff: 9 Comfort: 6 Location: 10 Value for money: 7 Hygiene: 7
Very good restaurant. Fast and correct help with booking confirmation for embassy. It was too cold in bathroom.
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Couples | Salt Lake City, United States of America | 19-09-2012
Total: 9.8 Service / staff: 10 Comfort: 10 Location: 10 Value for money: 9 Hygiene: 10
It was a beautiful hotel with a great location. The rooms were very comfortable and spacious. The restaurant was over priced.
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Couples | Holywood, United Kingdom | 09-05-2012
Total: 7.6 Service / staff: 7 Comfort: 8 Location: 9 Value for money: 7 Hygiene: 7
Good location. Not enough staff at night.
f to deal with customers
Not enough staff at night to deal with clients.
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Senior citizens | Bridgeville, DE, United States of America | 25-08-2012
Total: 10 Service / staff: 10 Comfort: 10 Location: 10 Value for money: 10 Hygiene: 10
Good location. No.
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Couples | New york, United States of America | 14-08-2012
Total: 8.8 Service / staff: 7 Comfort: 10 Location: 10 Value for money: 9 Hygiene: 8
View was fantastic, staff was very friendly, bed was comfortable. A staff recommendation for a breakfast place was not where he marked on the map
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Couples | Denny, United Kingdom | 08-06-2012
Total: 8.4 Service / staff: 8 Comfort: 9 Location: 8 Value for money: 8 Hygiene: 9
Large clean room, good location with most staff being helpful when asked for assistance. A member of staff refused to supply fresh milk when asked, although another member of staff willingly supplied milk previously. Street noise of trams and people in street in the early morning hours, i.e. 4:00 am
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Friends | Tallinn, Estonia | 26-07-2012
Total: 9.8 Service / staff: 10 Comfort: 10 Location: 10 Value for money: 9 Hygiene: 10
Best location, and the view! The room was bigger than expected. The windows didn't open, but then again - due to that the street noise didn't get in. At all.
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Couples | Uitikon, Switzerland | 24-07-2012
Total: 9 Service / staff: 10 Comfort: 9 Location: 10 Value for money: 8 Hygiene: 8
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Couples | Neuss, Germany | 22-07-2012
Total: 8 Service / staff: 9 Comfort: 8 Location: 7 Value for money: 8 Hygiene: 8
Zentrale Lage
hilfreiche Rezeption Teures Frühstück
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Senior citizens | Auckland, New Zealand | 22-07-2012
Total: 9.2 Service / staff: 9 Comfort: 10 Location: 8 Value for money: 10 Hygiene: 9
We enjoyed our stay & rated you 99% We have traveled since the 70ies & your hotel has lived up to our perfect hotel.
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Senior citizens | Venlo, Netherlands | 18-07-2012
Total: 7.4 Service / staff: 7 Comfort: 7 Location: 8 Value for money: 7 Hygiene: 8
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Solo travellers | London, United Kingdom | 18-07-2012
Total: 10 Service / staff: 10 Comfort: 10 Location: 10 Value for money: 10 Hygiene: 10
Lovely friendly staff and I really liked the restaurant. Very relaxed start to my working day chatting to the breakfast staff. Every speaks impeccable English - puts me to shame with not a word of Dutch.
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Couples | Singapore, Singapore | 14-07-2012
Total: 8.2 Service / staff: 9 Comfort: 7 Location: 9 Value for money: 7 Hygiene: 9
De locatie, het personeel, de inrichting van de kamer, bijna alles eigenlijk. De TV is wel erg klein.
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Couples | Victoria, BC, Canada | 07-10-2012
Total: 9.2 Service / staff: 10 Comfort: 8 Location: 10 Value for money: 8 Hygiene: 10
Excellent front desk staff, and a spacious room. The bed was very hard, and there was some noise (unavoidable in the city) from trams.
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Friends | Markopoulo Athens, Greece | 07-06-2012
Total: 9 Service / staff: 9 Comfort: 9 Location: 9 Value for money: 9 Hygiene: 9
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Friends | Haifa, Israel | 07-06-2012
Total: 9 Service / staff: 9 Comfort: 9 Location: 10 Value for money: 8 Hygiene: 9
It is nice and the location is great. It is expensive.
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Solo travellers | Bruxelles, Belgium | 07-03-2012
Total: 9 Service / staff: 9 Comfort: 9 Location: 9 Value for money: 9 Hygiene: 9
Great location, spacious and comfortable room.
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Couples | Alicante, Spain | 07-02-2012
Total: 8 Service / staff: 8 Comfort: 8 Location: 8 Value for money: 8 Hygiene: 8
Location, staff. In general, everything very good. A little noisy.
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Couples | LAKE OSWEGO, United States of America | 19-06-2012
Total: 9.2 Service / staff: 10 Comfort: 8 Location: 10 Value for money: 8 Hygiene: 10
The staff. Very nice, courteous, and helpful. The street noise!!
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Couples | Arlington, United States of America | 17-06-2012
Total: 7.6 Service / staff: 8 Comfort: 7 Location: 8 Value for money: 8 Hygiene: 7
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Couples | BENFLEET, United Kingdom | 15-06-2012
Total: 8.4 Service / staff: 9 Comfort: 8 Location: 10 Value for money: 5 Hygiene: 10
Superb location and well soundproofed from the outside. Large room that was spotlessly clean. Was overpriced but so was everywhere in Amsterdam in June, however, I would expect better tea & coffee facilities in the room at the level the hotel pitches itself. Powdered creamer is not really acceptable. Mind you, that is a pretty minor thing and we'd happily stay again.
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Senior citizens | Albertslund, Denmark | 06-12-2012
Total: 9.2 Service / staff: 9 Comfort: 9 Location: 10 Value for money: 9 Hygiene: 9
Location and service.
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Solo travellers | Malmö, Sweden | 06-11-2012
Total: 8 Service / staff: 10 Comfort: 7 Location: 7 Value for money: 8 Hygiene: 8
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Friends | Palo Alto, CA, United States of America | 06-03-2012
Total: 10 Service / staff: 10 Comfort: 10 Location: 10 Value for money: 10 Hygiene: 10
Onbijt, locatie, service!
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Solo travellers | Memphis, United States of America | 06-01-2012
Total: 9 Service / staff: 9 Comfort: 9 Location: 10 Value for money: 9 Hygiene: 8
The location of the hotel was perfect for my trip. There was a wet washcloth left in the shower from the previous occupant.
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Solo travellers | Valby, Denmark | 31-05-2012
Total: 8.8 Service / staff: 10 Comfort: 8 Location: 8 Value for money: 8 Hygiene: 10
Nice room, ok breakfast. Have to pay for wifi.
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Solo travellers | Shumen, Bulgaria | 21-05-2012
Total: 8.4 Service / staff: 9 Comfort: 9 Location: 10 Value for money: 5 Hygiene: 9
Nice location, nice bathrooms. Too expensive during exhibition time.
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Couples | Enschede, Netherlands | 20-05-2012
Total: 7.4 Service / staff: 7 Comfort: 7 Location: 8 Value for money: 8 Hygiene: 7
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Adolescents | Ellon, United Kingdom | 15-05-2012
Total: 8.8 Service / staff: 10 Comfort: 8 Location: 10 Value for money: 8 Hygiene: 8
Location, decor and helpful staff. Expensive breakfast.
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Senior citizens | Ashby St Ledgers, United Kingdom | 13-05-2012
Total: 8.2 Service / staff: 10 Comfort: 7 Location: 10 Value for money: 6 Hygiene: 8
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Friends | Flekkefjord, Norway | 05-12-2012
Total: 8 Service / staff: 10 Comfort: 8 Location: 8 Value for money: 7 Hygiene: 7
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Senior citizens | Maastricht, Netherlands | 30-04-2012
Total: 8 Service / staff: 8 Comfort: 8 Location: 8 Value for money: 8 Hygiene: 8
Too loud, it was incredibly hard to sleep.
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Couples | Zurich, Switzerland | 24-04-2012
Total: 10 Service / staff: 10 Comfort: 10 Location: 10 Value for money: 10 Hygiene: 10
Everything! We've stayed here many times & always enjoyed our stay. Can't beat the location Can be a bit noisy at night, especially on the weekend, but that goes with it's location, right in the heart of the action.
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Solo travellers | Lino Lakes, United States of America | 22-04-2012
Total: 10 Service / staff: 10 Comfort: 10 Location: 10 Value for money: 10 Hygiene: 10
Very large room.
Bathroom amenities were very luxurious. Very small elevator.
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Couples | Potomac, Maryland, United States of America | 14-04-2012
Total: 9.2 Service / staff: 10 Comfort: 9 Location: 9 Value for money: 8 Hygiene: 10
Front desk staff were excellent. No complaints.
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Families | Tallinn, Estonia | 04-11-2012
Total: 9.4 Service / staff: 10 Comfort: 9 Location: 10 Value for money: 9 Hygiene: 9
Location was perfect. Very friendly staff.
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Couples | Bristol, United Kingdom | 04-09-2012
Total: 7.8 Service / staff: 7 Comfort: 8 Location: 9 Value for money: 7 Hygiene: 8
Great location, nice room. Friendly reception staff. The lady who served breakfast was a bit grumpy / unwelcoming. Breakfast was expensive for what it was. We arrived on a Monday night and no-one told us there would be very few restaurants open.
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Couples | Newington, Australia | 04-02-2012
Total: 9.6 Service / staff: 10 Comfort: 10 Location: 10 Value for money: 8 Hygiene: 10
Such a great location, friendly and very helpful staff and a very comfortable room with a wonderful canal view. Nothing - I would recommend this hotel.